terms

Welcome to Altruette.com (the "Site")! Altruette, Inc. provides services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). We reserve the right to change this Site and these terms and conditions at any time. Using the Site indicated your agreement to these terms and conditions so please read this agreement carefully.

License to use the site: Subject to the terms and conditions of this Agreement, we grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use.

Restrictions: you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

Account Management: You may select a password and user identification to enable you to access and use certain portions of this Site. You are responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

Termination: We will terminate your account and suspend your access immediately if we believe you are using this site or our services in a manner that violates these terms.

Disclaimer: TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY.

Applicable Law: This site is created and controlled by us in the State of New York, USA. As such, the laws of the State of New York will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

Sale Terms and Conditions


Payment: We accept Visa, MC, Discover and Amex. All prices include a donation to the charity that sponsors each charm..

Fulfillment: Because each charm is lovingly made and takes time to produce, it generally takes 1-3 weeks for delivery. All shipments are sent via (UPS) standard delivery. For this reason, we cannot ship to a PO Box. Apartment numbers must be designated where applicable. Currently Altruette only ships to addresses within the U.S.

Please be advised that UPS will make 3 delivery attempts to the "ship to address". Any cost related to changes to the "ship to" address will be the responsibility of the customer.

Exchanges or Returns: We may return or exchange any item that you are not satisfied with provided that it is returned within 14 days of the shipping date. All items should be returned in their original packaging. Returns that arrive after 14 days are subject to a 25% re-stocking fee. Shipping and handling is non-refundable.

Questions: If you have any questions or concerns regarding your order, please email us at orders@altruette.com

All charms and associated charm designs are owned or licensed to Altruette and may only be used for non-commercial purposes.

Intellectual Property


All text, graphics, button icons, images, audio clips, and software (collectively, "Content"), belongs exclusively to Altruette, Inc., or its licensees. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belongs exclusively to Altruette, Inc. or its affiliates and are protected by U.S. and international copyright laws.
Altruette and other logos, slogans, trade names or words are registered trademarks, trademarks or service marks of Altruette, Inc. its affiliates or suppliers. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion.
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us immediately.

Privacy Policy


Please review our Privacy Policy, which also governs your visit to this Site, to understand our practices. Our Privacy Policy is available here.